Floor care, restoration and more in the East Bay Area

Privacy Policy

At A&D Floor Restoration, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

  1. Information We Collect:

    • Personal Information: When you contact us through our website, request a quote, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and postal address.
    • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, referring website, and browsing patterns to improve our website’s functionality and user experience.

  2. Use of Information:

    • We use the personal information you provide to respond to your inquiries, fulfill your requests for services, and communicate with you about your account or transactions.
    • We may also use your personal information to send you promotional emails about our services, special offers, or other information we think you may find relevant.
    • We use non-personal information to analyze website traffic, track user interactions, and improve our website’s performance and functionality.

  3. Data Security:

    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  4. Data Sharing:

    • We do not sell, trade, or rent your personal information to third parties for marketing purposes.
    • We may share your personal information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
    • We may also disclose your information when required by law or to protect our rights, property, or safety, or that of others.

  5. Third-Party Links:

    • Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

  6. Your Choices:

    • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
    • You can also update or delete your personal information by contacting us directly.

  7. Children’s Privacy:

    • Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

  8. Changes to This Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date at the top of the page will indicate when the policy was last updated.

By using our website or services, you consent to the terms of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, please contact us at the email address provided on our website.

Last Updated: 03/08/2024

Samir
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A&D is a very professional and friendly company. The owner gave us an estimate and the kind of work needed to clean and treat the floors and grout. His crew is very professional also and they took the time to answer questions that my wife as I had about the work. They came in, finished the job and our floors look like brand new. The owner came in to oversee the work towards the end and he was amazing in the way he took the time to explain things. It was a pleasant experience working with A&D. I highly recommend this company for the type of work they do!
Bethe
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I decided to keep my tile floor rather than replace it and called Dylan. Dylan, CJ and Aaron came out and cleaned, re-grouted and polished my floors and changed the whole look of my home. They also cleaned my carpets and caulked my backed splash! It was a huge job and they took great care of my furniture and my home! Thank you everyone at A & D for all of your hard work for making my home look great!
Pamela
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I can’t say enough good things about Dylan and his team. My granite counter top, stone floor and marble shower have been returned to their new status. Dylan and his team are extremely polite, responsive and caring. You can’t go wrong with A&D.
James
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A&D Carpet Cleaning and Floor Restoration are highly recommended!!! They showed up on time and were very informative and professional!!! I was very impressed with the agitation equipment they have to really pull up the pet hair that a normal vacuum misses on a week to week basis!!! Call A&D Carpet Cleaning and Floor Restoration for any and all floor, countertops, or upholstery cleaning needs!!!
Shanela
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Dylan and his team were so professional. I bought my house a few months ago and for the life of me could not get my tile grout white and my floors didn’t have any shine. A&D came in and took no more than 2 hours and had my floors looking brand new! I recommend them to all my clients. Amazing service and experience. They will forever be my go-to company.
Brian
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We thought we might need to replace our carpet, but after hiring A&D our carpets look like new! They’re incredibly nice, showed up right on time, and did a stellar job. I’d definitely recommend them to anyone.
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